Designing Intelligent Conversations: A Deep Dive into ICTBroadcast IVR Studio
Interactive Voice Response (IVR) systems have become a crucial element of modern communication technology, offering a seamless and efficient way to interact with customers and oversee business operations. These systems empower businesses to automate routine tasks, provide self-service options to customers, and streamline communication processes. However, in the past, creating and implementing IVR systems used…