Is there a Reason my Amazon Account was Suspended?
The simple explanation is that Amazon is a private company that operates by some rules (more or less). You are selling over there, and in spite of the fact that you have not read all the terms and conditions, you have internalized, printed and underlined them. The most important paragraph was not compliant in a way that was arbitrary with the policy when your account Amazon suspended. The above explanation was brief.
It explains the main reasons why Amazon’s seller rights are being revoked (am I the only one who sounds like a “rights friend?”). Amazon will notify us if your account has been suspended, and tell us more or less about the reasons and products involved. Usually, they are:
Poor Performance or Yield
Because Amazon is obsessed with customers, we value all sellers who deliver on their commercial promises in the most effective way.
- Generally, an Order Defect Rate (ODR) indicates how many customers asked for a refund by credit card, with an order that received a bad review, a warranty breach claim. There should be less than 1% ODR.
- The number of orders that a seller canceled before shipment for any reason only to themselves. A PCR of over 2.5% should be avoided.
- The number of late shipments divided by the total number of shipments during the specified period is the late ship rate. 4% is the maximum LSR.
Amazon uses all of these factors as a reference to evaluate sellers and they are the primary metrics that affect seller performance.
When you log in to your account, you can find the Customer Metrics tool, which lets you keep track of your account status. There is a serious issue here and we suggest that it be monitored carefully.
Unapproved Products Being Sold
According to Amazon, everything is available on the website. That’s not exactly the case. Amazon sells everything they have to offer. Amazon has a fairly extensive list of products that can be attributed to one of these products or multiple products that are banned and restricted from its listings when it detects one on its site.
If FBA suspends your account, you can eliminate all inventory in the warehouse without looking at a turkey, and you will have the right to file suit. Our products might violate the laws of the country where you are selling.
What are the Restricted Categories and Products?
Due to the vast amount of variables and their interdependence, it’s best if you read the list and verify it yourself. You can sell human skeletons for medical and research purposes, or human hair for wigs, but not human organs or bodily fluids. Niche (if you can sell it, it could be a niche, but there are a lot of gaps in the market).
Violation of Sales Policy
Furthermore, sales policies affect the performance of the platform and the community standards.
Your agreement to create an account, for instance, means you agree to the maintenance of a positive relationship with our customers as well as staying current with your company and account information. As a result of account suspension, the seller will open another parallel account, my dear friend, which exacerbates the problem and violates the business policy.
A long list of violations also exists that contains many elements. It is not a requirement of the customer to get in touch with the company directly regarding intellectual property or trademarks, and the company makes no attempt to remove the customer from Amazon or to direct them to another store.
Suspensions of Amazon accounts
Suspension actually comes in one form. The fact is that it contains several states.
- Amazon Suspended: Amazon cannot sell the product. There was no access for you, you abandoned the project, you met your creator, you are an ex-seller, and you bent your straps, stretched your legs, and died for Amazon. You can request a review now, at least.
- Rejected: I suggested a re-examination of that action plan (now, let’s look closely at what this involves), but it’s not clear enough, so you can still work on it.
- Example: You cannot sell on Amazon. Having met your creator, being an ex-seller, bending your straps, bending your legs, you are and have been a kaputt. Moreover, you cannot go back.
Is it Possible for my Amazon Account to be Reinstated?
It is annoying to give you the first piece of advice, but I still want to give it to you. Keep it safe. It’s true there are many variables, and you can’t control everything that happens. However, don’t let it be all about what you have control over.
Ensure your policies are up-to-date and clean, but if you’re still receiving compliance notices (not suspensions), priorities resolving issues immediately rather than rushing to the 60-day deadline. It’s okay.
You can’t put the battery in when you put your cigar in. Come up with a detailed and robust action plan, and be as flexible as possible when determining the actions you need to take. The first reason is that sneaking in the first time doesn’t guarantee you will ever have a second chance to clarify or complete the document, so you are selling it back quickly and selling it second. Occasionally, it transitions from a stopped state to a forbidden state.
Prepare Review Documents
The first thing I’m going to tell you is that this is a business and you have to take it seriously. Cry to the sky, swear, demand revenge, send pictures of kids with sad faces, or ask for a foil duel behind the walls of a cemetery are not options. Don’t be emotional because it won’t work and could make things worse.
You should know the reason for the suspension, so consider reviewing and self-analyzing the notice.
Even if you still think they’re wrong…you’ll have to give them bad luck. We reserve the right to choose who we sell and who we do not sell, and we have no obligation to you. We encourage you to consider this when choosing and drafting an action plan. Use this tone.
Let’s lower our ears and admit we’ve been wronged. Your customers always come first, and you always need to take responsibility. It is important to show that you are willing and able to solve the problem.
You have to make a concrete action for which subtle reflections are not sufficient: “I am bad and I will never do it again”. For example, if you have a lot of negative reviews due to logistics, inventory issues, or mishandling of goods, you can consider moving to FBA. In addition to low margins, having low costs can also be advantageous (although you may not be allowed to do this with Amazon businesses).
There is not a lot of detail in their request, so it is up to us to present an idea that is feasible and a good solution to the problem. It’s best to do it first to avoid prolonging the solution.
Make sure the format is not too complicated, but specific and synthetic. Then they will consider you further if you send them 30,000 texts. In fact, I believe it is certainly counterproductive.
